Compliance Technologist (Fixed-Term 9 Month contract)

Overall purpose of job:

Champion Technical compliance to food safety, legal requirements and quality standards by ensuring successful management of specifications and suppliers, and supporting internal compliance processes.

Primary Responsibilities:

• To maintain and improve Tilda Ltd.’s Health and Safety, Food Safety and Quality standards, and the requirements of any accreditation (ie. BRCGS, FEMAS, etc.), legislative, and customer requirements.
• To work in compliance with Tilda’s Quality Policy and support the company’s Health & Safety and Food Safety & Quality Culture.
• To operate in line with the requirements detailed within the company’s policies and practices detailed within the company’s Quality Management System (QMS).
• Be a champion for food safety & quality throughout the business
• Manage, record and monitor consumer/customer complaints. Facilitate investigation, closure and trending.
• Manage and maintain raw material and finished product specifications
• Manage and maintain documentation relating to suppliers and raw materials
• Support the artwork process, including artwork approvals and pack copy creation
• Support Non-Conformance Reporting (NCR) & Damaged Material Reporting (DMR) processes, ensuring thorough & appropriate Root Cause Analysis (RCA) and corrective actions.
• Support administrative activities such as sampling, calibration, consumable monitoring & restocking etc.
• Play an active role in solving quality issues, continuous improvement programmes, and other quality and/or Food Safety projects
• Identify, develop and implement Food Safety and/or Quality policies and procedures as required, alongside relevant business stakeholders

Work hours:

Standard Office Hours 37.5 per week, but needs to be flexible when required

Additional Responsibilities:

• Support monthly trending of identified KPI’s
• Create the monthly Technical communication and share with internal stakeholders
• Participate in external and third-party audits as required
• Co-ordinate and support internal audit activities such as Good Manufacturing Practice (GMP) audits, Glass & Hard Plastic (GHP) audits and QMS audits as required
• Liaise with internal and external stakeholders as required
• Support the business’ Food Safety & Quality Culture plan
• Support continuous improvement programs, and other quality and/or Food Safety projects
• Support for Technical Department and/or other business functions as and when required
• Undertake any other duties, as considered by the business to be within scope of role

Person specification:

• Good Communicator: Strong verbal and written communication skills across all levels of business.
• Fastidious: Exceptional eye for detail & accuracy
• Proactive: Able to work independently, without direct supervision and as part of a multi-disciplinary team
• Confident: Not afraid to speak up or question the “status-quo”
• Problem Solver: Calm, able to identify opportunities for improvement

Qualifications/Experience required:

• Minimum of 3 years’ experience within a similar role and/or industry
• HACCP level 2
• Awareness of food safety regulations, BRCGS Requirements, and best practices
• Proficient in Microsoft Office and other computer-based skills

Desirables:

• Bachelor’s degree in food science or other related field
• Food Safety Level 2
• Experience of Thermal Processing activities
• Audit trained (Internal or Lead Auditor)