See below our answers to some frequently asked questions that our customers ask.
Nutritional & Dietary
All of the rice that we supply, both dry and steamed, is gluten-free. Gluten is found in wheat or products containing wheat derivatives or rye, barley, oats, spelt, and kamut.
- When dry rice grains become darker in colour
- Unpleasant smell is coming from dry rice
- Bacteria growth within cooked rice will show signs of fungi or green mould
Yes, simply defrost it and cook as normal to eat.
Our microwavable Tilda Steamed Basmati rice is cooked and sterilized in the pouch (the microwaving is merely a reheating process), so it is fine to eat it cold and straight from the packet.
Yes, however please ensure that you have stored your open packet in the refrigerator and that the rice is hot throughout the dish before consuming.