Home Faqs


See below our answers to some frequently asked questions that our customers ask.


Can I have some samples or coupons?
Unfortunately we do not currently have any money off coupons or samples that we can provide upon request. We do however have regular competitions and giveaways on our social pages, so please be sure to like our Facebook page.

Nutritional & Dietary

Are your products gluten free?
All of the rice that we supply, both dry and steamed is gluten free. Gluten is  found in wheat or products containing wheat derivatives or rye, barley, oats, spelt and kamut.
Are your products suitable for vegans?
Most of our products are suitable for vegans, apart from the following varieties:
  • Tilda Steamed Basmati Egg Fried
  • Tilda Steamed Basmati Roasted Vegetable
  • Tilda Steamed Basmati Sweet Chilli & Lime
  • Tilda Kids Cheese & Tomato
  • Tilda Pulses & Rice Chickpea, Harissa & Lemon


Can I freeze leftover rice?
Yes, simply defrost it and cook as normal to eat.
Can I reheat dry rice?
The reason it can be unsafe to reheat and consume rice the following day, is because of Bascillus Cereus and other bacteria that exist in dry rice, the spores of which can survive the cooking process. These spores can grow and produce toxins when the rice is left at room temperature and could potentially be a cause for food poisoning. We recommend that rice is cooled as quickly as possible after cooking and stored in the refrigerator. When reheating, make sure that the rice is hot throughout the dish before consuming. Rice should not be kept in the fridge for more than a day after cooking and should never be reheated more than once.
I always cook too much rice, what is the right serving size?
We advise on cooking 60g of dry rice per person.
What is the difference between Brown rice and Wholegrain rice?
There isn’t a difference.
Can I eat your steamed basmati straight from the pouch?
Our microwavable Tilda Steamed Basmati rice is cooked and sterilised in the pouch (the microwaving is merely a reheating process) so it is fine to eat it cold and straight from the packet.
Can I reheat your steamed basmati the next day?
Yes, however please ensure that you have stored your open packet in the refrigerator and that the rice is hot throughout the dish before consuming.
I do not have a microwave, can I heat your steamed basmati pouch another way?
Yes, simply empty your favourite flavour into a pan and stir fry for four minutes until it is heated through.
Do you have single serve portions of rice?
Currently our Tilda Steamed Basmati ranges are only available in packs containing two portions however it may be handy to know that these packs can be refrigerated for up to two days once opened.

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