Home Faqs

FAQs

See below our answers to some frequently asked questions that our customers ask.

Company

May I have some samples or coupons?
Unfortunately, we do not currently have any discount coupons or samples to provide upon request. Sign up to our Newsletter or follow us on social media and be the first to hear of any coupons or offers.

Nutritional & Dietary

Are your products gluten free?

All of the rice that we supply, both dry and steamed, is gluten free. Gluten is found in wheat or products containing wheat derivatives and in rye, barley, oats, spelt and kamut.

Are your products suitable for vegans?
Most of our products are suitable for vegans, apart from the following varieties:
  • Tilda Steamed Basmati Sweet Chilli & Lime

Products

Can I freeze leftover rice?

Yes, just defrost it and cook as normal.

Can I reheat dry rice?

The reason it can be unsafe to eat reheated rice the next day, is because of Bacillus Cereus and other bacteria that exist in dry rice. Their spores can survive the cooking process. These spores can grow and produce toxins when the rice is left at room temperature and could potentially cause food poisoning. We recommend that rice is cooled as quickly as possible after cooking and stored in the refrigerator. When reheating, make sure that the rice is completely heated through before eating. Rice should not be kept in the fridge for more than a day after cooking and should never be reheated more than once.

I always cook too much rice, what is the right serving size?

We advise cooking 60g of dry rice per person.

What is the difference between Brown rice and Wholegrain rice?

There is no difference.

Can I eat your steamed basmati straight from the pouch?

Our microwavable Tilda Steamed Basmati rice is cooked and sterilized in the pouch (the microwaving is just a reheating process) so it is fine to eat it cold and straight from the pouch.

Can I reheat your steamed basmati the next day?

Yes, however please ensure that you have stored your open packet in the refrigerator and that the rice completely heated through before eating

I do not have a microwave, can I heat your steamed basmati pouch another way?

Yes, just empty your favourite flavour into a pan and stir fry for four minutes until it is heated through.

Do you have single-serve portions of rice?
Currently our Tilda Steamed Basmati ranges are only available in packs containing two portions but opened packs can be refrigerated for up to two days.